Can’t make a class? Here are the details on cancellations:

  • Change-up's happen, we get it. Our cancelation policy gives riders 8 hours pre ride to change it up if needed. All daytime and evening classes must be cancelled 12 hours prior to the scheduled ride time. Meaning if you cancel your ride 8 hours or more before ride time you will receive a full credit back onto your account. If cancelled within the 8 hour window the ride is non-refundable. 

  • All classes can be cancelled online. Log into MindBody, go to My Info, click My Schedule and click Cancel next to the class time.

  • For riders enrolled in monthly 'Limitless' passes all no shows and late cancels will incur a $15 fee.


All about account charges:

  • Classes must be paid in full before you get on the bike.

  • Forgot your water bottle at home? We’ve got your back. There is water for purchase at the studio, and we can charge this to your credit card on file if you don’t have any change on hand – no fuss.

  • Unworn and unwashed Salted apparel can be returned within seven days of purchase.

  • There’s no gift quite like a gratifying workout! Salted Cycle gift cards can be redeemed for class passes, and cannot be converted into cash.

  • If a Salted rider’s credit card becomes declined for class or other charges, we ask that you please update your payment information before your next trip to the studio.


Sign, sealed, delivered – Salted Cycle waiver:

  • All guests must complete the waiver before their first ride at the studio. This, along with the Bike Safety Instructions, can be downloaded online or reviewed in-person at Salted Cycle.


Calling all minor riders:

  • We couldn’t be happier to host younger riders at Salted Cycle. To get on the bike, you must be at least 13 years old and over 4’10”.

  • Under 18? Bring your parent or guardian with you on your first day of class. They’ll have to sign your consent form in-person.


Other important extras:

  • For your safety, the maximum number of classes guests can take in one day is two (2).

  • Salted Cycle is equipped with lockers, and we are not liable for stolen, missing, or damaged items. The Lost-and-Found at the studio will house left-behind belongings for 30 days, and after this period, these items will be either donated or discarded.

  • Single class passes and packages do not expire.

  • Our monthly limitless packages begin on date selected and expire 1, 3 or 6 months after commencing. If cancelled for any circumstance is required, we ask that you give Salted Cycle 30 days notice.